Return Window

You may return eligible items within 14 days of delivery.

Eligibility

To qualify for a return:

• Item must be unused
• In original packaging
• In resalable condition
• With proof of purchase

Non-Returnable Items

We cannot accept returns for:

• Used bedding items (for hygiene reasons)
• Opened pillow or duvet products
• Custom or made-to-order items
• Clearance items (if marked final sale)

Damaged or Incorrect Items

If you receive a damaged or incorrect item:

• Contact us within 48 hours of delivery
• Provide photos
• We will arrange replacement or refund

Return Process

1. Email: info@adamhome.co.uk
2. Provide order number and reason
3. Wait for return authorization
4. Ship item to provided address

Return Shipping

• Customer pays return shipping unless item is faulty
• We recommend tracked shipping
• We are not responsible for lost returns

Refunds

• Processed after inspection
• Issued to original payment method
• May take 5–10 business days

Exchanges

We replace items only if defective or damaged. For size or preference changes, please return and place a new order.

Contact

House of Decor Limited
Ensor Mill, Queensway Rochdale OL11 2NU
Phone: +44 1706 534 726
Email: info@adamhome.co.uk